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When our company was formed in 2008 we set out to establish firm relationships with our shippers. We still use the same shipping companies today and because of our long-term cooperation’s it has enabled us to provide you with the cheapest shipping rates. Shipping costs are calculated on the weight of your products, carton and packaging material.

We ship all our products with DGM (Dangerous Goods Management) reports and MSDS (Material Safety Data Sheet) sheets. We provide these papers free of charge. This special documentation supports your consignment whilst on route providing preferential treatment from customs.

DHL is our main delivery service, we find them to be the fastest most efficient airfreight transportation with a 2-3 day expected delivery. From our experience if your goods are dispatched on a Monday or Tuesday you will in most cases be signing for receipt of your consignment on a Wednesday or Thursday. HKEMS is another service we occasionally will use, they are not as fast as DHL but still deliver your consignment safely. Their estimated airfreight delivery times are usually between 5-10 days.

Your products are always packaged securely in durable 5 later corrugated cardboard cartons and they are carefully bubble wrapped. You will receive your tracking number the moment your consignment is picked up. We will email you this number and if we have your mobile phone number we will also send your tracking number through text message.

Your sales representative will monitor the tracking status of your shipment everyday right through to the day it is due to arrive where they will also send you an email or mobile phone text message to remind you that somebody will need to be on your premises to sign for your delivery. It is important that you are available or you have somebody on hand to sign for your delivery as DHL will not deliver without a signature and they will rarely leave your package with a neighbor.